Social Accounting:
Mission, Values and Objectives

Mission

To support our clients to meet their needs and achieve their wishes.

Supported Lives clients include people with disabilities and vulnerable groups.

Values

• Supporting our clients to do things for themselves and be in control of their lives
• Treating clients in respectful ways at all times
• Encouraging clients to be part of the planning of their services
• Supported Lives encourage choice and involvement in the community and give our clients positive experiences
• To be good and positive employers

Objectives

1.To improve clients social confidence

by:

• 1.1 Improving skills around the home
• 1.2 Encouraging independence in personal care, dressing, washing etc.
• 1.3 Assisting clients to do home chores
• 1.4 Supporting people to go out

2.To encourage our clients in making choices

by:

• 2.1 Asking clients what they want to do and when they want to do
• 2.2 Providing our clients with the opportunity to choose and take part in different activities
• 2.3 Listening to our clients

3. To treat our clients in a respectful way at all times

by:

• 3.1 Supporting people with personal care with dignity and respect
• 3.2 Respecting their privacy asking what help they want
• 3.3 Speaking to person not over them
• 3.4 Being confidential about client's personal care or details
• 3.5 Supporting clients to understand emotions

4. To include clients in the planning of their services

by:

• 4.1 Asking the client where they want to go and what they want to do
• 4.2 Supporting clients to make their own choices and not follow others
• 4.3 Involving the client in developing a positive relationship with staff

5. To offer a service that promotes choice and involvement in the community

by:

• 5.1 Supporting clients in using local clubs/colleges/leisure centres etc.
• 5.2 Being part of groups - making new friendships
• 5.3 Clients being aware of what is going on in the local community and choosing activities
• 5.4 Employing local staff

6. To be good managers who care and employ staff with a positive attitude

by:

• 6.1 Offering good terms and conditions to all staff
• 6.2 Offering staff appropriate training and personal development opportunities
• 6.3 Offering regular appraisals and supervision

7. To be open to clients and staff

by:

• 7.1 Holding open days for clients and staff
• 7.2 Having regular staff meetings
• 7.3 Updating the Advisory Committee
• 7.4 Having a regular newsletter
• 7.5 Holding regular reviews for clients

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