All Clients will be issued with a copy of Supported Lives Complaints Procedure, as part of the Clients' Information Pack and will be told how to comment on any aspect of the service. All comments, including compliments, will be recorded and placed on the Clients' file and a copy will be held in the Operational Manager's complaints/compliments file.
Staff will be able to use the Grievance Procedures if they have any anxieties about the practice demonstrated by colleagues.
This document was updated in January 2007
If you experience any problems with this website then e-mail our web designer: website@supportedlives.co.uk
Supported Lives is the trading name of Supported Lives Ltd (company reg. 5101897) and Supported Lives Services Ltd (company reg. 5660222). The registered address is: Rebecca House, Rebecca Street, Bradford BD1 2RX.
